FAQ & Store Policy

FAQ and Store Policy

Click here for a complete guide on how to use your FootRamp.

Upon ordering, we expect that you item(s) will arrive within 10-14 business days. Please note that deliveries across the world have experienced delays due to the ongoing challenges of the Coronavirus pandemic.

We will always do our best to ensure the fastest deliveries possible, and are available to answer your questions within 24 hours at greg@uxbodytech.com

We only accept returns of unused items, in the same condition in which they were received, within 60 days of the date they were purchased. Please include all pieces and documentation received, in the original packaging (if possible).

Once we receive the item, we will confirm receipt and condition and notify you of the status of your refund. We will refund the original method of payment. The amount of time for the refund to process back to your account will vary depending on your carrier’s policies, but funds typically arrive within 10 business days.

We stand behind the quality of our products. If your item arrives with a defect, we will be glad to replace the item at no cost to you.

Please email greg@uxbodytech.com to initiate your request.

How we use your information:

When you shop our store, we receive your computer’s IP address, which provides us with information about your browser and operating system.

When you provide us with personal information to place an order, we accept that as your consent to utilize the information for that reason only, and we will use it for no other purpose.

From time to time, we may send you news and product updates, which you may opt out of at any time.

Security:

To protect your personal information, we take reasonable precautions to follow industry best practices to ensure that it is not accessed, misused, or disclosed.

Your payment information is encrypted using SSL security protocol. While no method of transaction over the internet is 100% secure, we follow accepted industry standards to protect your information.

If you have any questions, please reach out to us at greg@uxbodytech.com

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